At OnlyCBD, your order is our priority!

Thanks to our 77 unique references in stock, your order will be delivered as soon as possible!
OnlyCBD is committed to shipping orders for available items on the same day (before 12:30)

SHIPPING COSTS

Shipping costs apply to all orders, regardless of their amount, i.e. €3.30 excluding VAT for deliveries to mainland Spain.

Deliveries are made Monday through Friday between 8:00 a.m. and 8:00 p.m.
On their own initiative, the carrier may contact you by text message or phone to arrange for the delivery of your goods.

For orders from the Balearic Islands or Portugal, specific charges apply.
Contact the customer service for more information.

DELIVERY TRACKING

After placing an order on our website, you will receive a confirmation email with all the delivery details (orders placed using the Bizum payment method may take up to 24 hours for order confirmation).
You will find all the information regarding your purchase, as well as a link to track your order, in the "My Account" section of the website www.onlycbdfans.com
Track your order from your customer account:

DELIVERY TIMES

24 hours for most of our products.
+80 references in stock!

Most of our products are ready to ship the same day. Orders placed before 12:30 p.m. are eligible for delivery within 24 hours.
(For products with high demand, it may generate an extra delay of 24 hours)

Questions about delivery
Our 70% orders ship the same business day, and our 100% orders ship within the next 24 business hours.

If, after this period, you notice a delay in delivery, you can inform us through:

• The form Contact us (subject: information about your order)
• By phone at 607 85 46 27 (Monday to Friday from 10:00 a.m. to 7:00 p.m.) or by speaking to us directly at WhatsApp Business

RETURNS

• NO RETURNS ARE ACCEPTED EXCEPT:

Order stopped by authorities: We will either refund the full order or send the product again.

Product in poor condition: Write to us by email, we will verify the multimedia content sent by the customer, and once we receive the unopened package, we will refund the corresponding amount.

High-risk product: Opened Doypacks will not be returned under any circumstances.

The cost of return shipping to the origin will always be the responsibility of the user who requested or processed the return, without exception. You accept these terms and conditions by placing an order on our website https://www.onlycbdfans.com

• ORDER CLAIMS – MAXIMUM TIME 48 WORKING HOURS

At OnlyCBD, we work to ensure your order arrives in the best possible condition. If you need to make a claim for damaged, incomplete or erroneous order, remember that the maximum period is 48 working hours from receipt of the order.

After this time, we will no longer be able to process claims. We recommend that you review your order upon receipt and contact our customer service team as soon as possible.

*No claims based on subjective tastes regarding products are accepted, as once the package is opened, it loses all legality as this is a high-risk product.*

SHIPPING WITH CORREOS EXPRESS 24/48H

• Orders are shipped within 24 business hours of receiving payment via Correos Express. The tracking number will be automatically sent to the same email address where the order was placed.
• *Shipping costs: €3.99*
• Free Express Shipping on the entire website from €49
• Shipping in 24/48H assured delivery before 7:00 p.m. *possible exceptions* 
• Preferential attention in shipping.

• As a general rule, The package will be delivered before 7:00 pm for almost all orders placed on the peninsula, "EXCEPT" very small towns or those far from a Correos Express point. 

• Shipping costs €3.99 and is free for purchases over €49 in the cart.

*The order arrives in 24/48 hours or less after the package is shipped.*

*ALL TIMES MENTIONED ARE WORKING DAYS*

*ONLYCBDFANS IS NOT RESPONSIBLE FOR ANY MISUNDERSTANDING BY THE CUSTOMER* 

*Correos Express service guarantees delivery within 24 hours, before 7:00 p.m. the following day. However, in cases where the merchandise arrives at its destination in the afternoon and the delivery location is more than 15 km from the nearest Correos Express office, delivery may take an additional 24-48 hours.*

SHIPPING TO THE BALEARIC ISLANDS 4 – 6 DAYS

• *Shipping costs: €7.99*
• Free shipping from 79€

SHIPPING TO PORTUGAL 48 – 72 HOURS

• *Shipping costs: €6.99*
• Free shipping from 69€

*ALL TIMES MENTIONED ARE WORKING DAYS*

*ONLYCBDFANS SL IS NOT RESPONSIBLE FOR ANY MISUNDERSTANDING BY THE CUSTOMER*